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Answers, guides, and a real person when you need one. We're a WhatsApp message away.

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Common questions.

How do I get paid?

Payments settle to your linked bank or Mobile Money account through our trusted payments partner. You'll see each invoice move from Pending to Paid automatically once the customer pays.

Do my customers need to download anything?

No. Your customer receives a WhatsApp message with your shop's name and a built-in Pay button. They tap it and pay on a clean web page — no app, no account.

Which payment methods are supported?

Mobile Money (MTN, Telecel, AirtelTigo), Visa and Mastercard, plus cash for offline orders. All amounts are in Ghana Cedi (GH₵).

How does the AI product scan work?

Take a photo of a product and BillsBridge suggests a name, category and price. You review and approve it before it's added to your catalog — you're always in control.

Is there a transaction fee?

Yes — a small fee applies to payments you collect, on top of your subscription. The exact rate is shown in the app before you go live.

How do I delete my account or data?

You can request account and data deletion any time from the app, or email support@billsbridge.co. See our Data Deletion policy for details.

Still need a hand?

Our team in Accra is ready to help you get set up and selling.

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